Open Communication: Why It’s Key to Roofing Project Success
Updated: Mar 17, 2020
Establishing good communication is critical to the success of your roofing project. At ProQor Roofing we value customer satisfaction and are committed to building open communication right from the start. Here’s how this can benefit you:
Nothing is more frustrating than working with a roofer who doesn’t keep their word. A
homeowner-contractor relationship is built on trust, which is why broken promises can lead to a toxic homeowner-contractor relationship.
Good communication saves you from disappointments:
No Disputes Clear communication prevents confusion on your roofing project. When you can trust your contractor to keep you updated on any changes with the schedule, you never have to worry about where things stand. We recommend you keep a project journal or ensure that all verbal communication is followed up with an email to ensure there is a written trail of agreed upon steps and tasks. This will help to quickly resolve any disagreements and ensure a positive experience.
No Unpleasant Surprises:
Good, proactive communication helps you set reasonable expectations, especially when it comes to costs. An honest contractor will be candid about all potential expenses you might incur throughout the project rather than trying to downplay the cost. For instance, you should receive a estimate for roof decking that may need to be replaced, due to being under shingles and underlayment a roofing contractor may not be able to see any damage however if you have an estimate this will mitigate the surprise factor.
At ProQor Roofing, we are committed to keeping clear, open, and regular communication with all our customers. We strive to make a great impression and build positive business relationships with our customers.
Come experience Professional Quality of Results, the ProQor way in the Kansas City Metro area. Call Dwaine Hood at ProQor Roofing today (913) 210-1783 to schedule your FREE roof inspection and estimate.